Warranty

• Performance warranty: 25 years (linear output warranty from the module manufacturer).
• Product warranty: 10 years against manufacturing defects.
• Certification: IEC 61215, IEC 61730, IEC 62804, IEC 61701.

Our System Features page lists a 10-year inverter warranty; our EPC Services page describes a 5-year standard manufacturer’s warranty with extended options. The applicable term depends on the inverter model and any extended-warranty purchased, and is confirmed in your proposal.

• In-built Wi-Fi monitoring and in-built DC SPD (surge) protection.
• Remote monitoring free for up to 25 years (model dependent).
• Certification: IEC 60068, IEC 61683, IEC 60529; IEC certification as per MNRE.

• 5 years service warranty on the installation, covering structural and electrical workmanship.
• Toll-free inverter support, 24 × 7.
• Web monitoring included.

The mounting structure is galvanized / hot-dipped MS section, sized for a longer service life.

• Damage from misuse, unauthorised modification or third-party work on the system.
• Consumable cleaning items (mops, brushes, sprinklers, nano-coating) - these carry their own manufacturer terms.
• Events outside our control such as storm, lightning, flood, fire, earthquake, landslide, or damage by animals or anti-social elements. These are the risks covered by a Solar Plant Insurance policy - ask us about arranging cover for your plant.
• Loss of generation caused by grid outages, DISCOM constraints or shading that develops after installation (new construction, tree growth).

Message us on WhatsApp at +91 (999) 811-7531 or email info@solaris360.com with your project name, the equipment concerned, and photos of the issue. For inverter faults you can also use the manufacturer’s 24 × 7 toll-free line printed on the unit.

For any equipment we supply and deliver as part of a project, the Return & Cancellation policy applies alongside this warranty.